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Vision, Mission & Core Values

VISION

To become a world class supplier of Engineering and Technology solutions in Africa

MISSION

To provide long lasting dependable value for money Engineering and Technology solutions in Tanzania using state of the products and services from the world leading companies’ products and services

WHY CHOOSE MULTIPLEX? (VALUES)

Quality

Quality is deeply ingrained in our culture at Multiplex Systems. Every product is carefully selected from the world leading manufacturer and ensure it is totally suitable for purpose, giving value, reliability and value for money for our customers. We also ensure products exceed requirements defined by global industries standard bodies

Choice

We offer wide range of products and services are offered for at competitive prices for our customer to choose for the products meeting the needs and solve their challenges. We fully utilize combination of our local knowledge, experience and subject expertise to guide our customers during product selection ensuring they meet and fulfill their needs and solve their challenges at the most affordable prices

Availability

We have best relationships with our suppliers and effective supply chain structures which can ensure shortest lead times guarantees. We have 100% confidence in our products hence guaranteeing that we shall be there for our customers beyond contract fulfillment.

Post Sales and Technical Support

We have full support of the product from the needs assessment to installation and spare parts availability and technical support after sales services. We have established fully functional technical support to service our customers. We make sure our customers are serviced by a well-trained experienced engineers and technicians guaranteeing highest possible uptime and operational efficiencies

Warranty

We provide full guarantee of all our products against faulty materials or manufacturer in the event of product failure or under performance.

Competitive Cost

We guarantee to offer our customers industry competitive rates based on quality product acquisition coming with peace of mind. Our products pricing model structure is focused on Total Cost of Ownership (TCO) rather than upfront “cheap” model flooding the market